Frequently asked
questions
Everything you need to know before creating the comic of your dreams.
The product
What exactly is DrawMeStar?
DrawMeStar is a service that turns your children’s photos into personalised comic books. Our studio produces a draft in a few minutes, our professional illustrators review and correct every page by hand, and your album is then printed and delivered to your door.
Is it fully automated?
No. The first render is only a draft. Our illustrators then go over every page by hand to correct faces, postures, expressions and background details. That human step takes up to 48h after your order.
How many pages does the comic have?
Each comic has 24 to 36 full pages (24 pages for the Kids range, 4-10 years; 36 pages for the Teens range, 11 and up): a personalised cover, an introduction, the heart of the adventure with its twists, the climax and an epilogue.
In what format is the comic delivered?
As a real printed album, delivered to your home. Two formats depending on age: a small-format album (15.2 × 22.9 cm) for ages 4-10, and a large-format comic magazine (17.8 × 25.4 cm) for 11 and up. The Gift Album is a large premium A4 album. You can also re-read all your comics online in your ‘My Stories’ area.
Can I print the comic myself?
No need — we print it for you. Every order is printed on demand and delivered as a real album straight to your letterbox.
How is the comic personalised?
Your child becomes the main star of the story. From their photo, our team prepares their face in comic style and places it in every scene of the adventure.
Which stories are available?
Several original story worlds are available: a valley of dinosaurs, a kingdom of ice, a valley of unicorns, a guardian of the stars, a treasure island. New stories are added regularly.
Quality & result
Does your studio really reproduce my child’s face?
Yes. Our creation technology reads the distinctive features in the photo and carries them into the comic style. The drawn character genuinely looks like your child.
What photo quality do you recommend?
Ideally: a recent, well-lit photo with the face clearly visible (no filter, no sunglasses, no hat).
I’m disappointed with the result — what can I do?
Get in touch. If the comic produced does not satisfy you, we will do everything we can to regenerate it or refund you.
Can I see a preview before paying?
Yes. Before paying, you can see the first 4 pages of your comic for free as a preview.
Data & privacy
What happens to my child’s photo after generation?
It is used only to create the comic avatar: it is transmitted temporarily and securely to our image generation tools, is never published in your area, and its temporary technical copy is deleted after processing. Only the drawn avatar is kept for your comic.
Is my personal data safe?
Yes. We comply strictly with the GDPR. Authentication is handled by Google OAuth or by a magic link sent to your email.
My child is under 13 — is this legal?
Yes. As the parent or legal guardian, you give your consent by using the service.
Where are the comics I created stored?
Your finished comics are stored in your ‘My Stories’ area for as long as you have an active account.
Payment & delivery
How much does it cost?
Two subscriptions depending on age: “My First Comic” at €34.90/month for ages 4-10 (1 printed album delivered every month) and “Star Edition” at €39.90/month for 11 and up (1 large-format comic magazine delivered every month). No commitment, cancellable online at any time. For a one-off gift, the Gift Album is €49.90.
Which payment methods do you accept?
Card (Visa, Mastercard, American Express) via Stripe. Apple Pay and Google Pay are also accepted.
When do I receive my comic after paying?
The preview is ready in 5 minutes. After payment, our illustrators go over each page by hand within 48h, then your album goes to print: printed on demand, it reaches you within 1 to 2 weeks. In the meantime you can already read your comic online in your area.
Can I give a comic as a gift?
Yes. The Gift Album (€49.90) is made for it: a large premium A4 album, printed and delivered straight to the address of your choice. Have a look at our gift page too.
Do you deliver outside France?
Yes. We deliver to France and 14 other countries: Belgium, Switzerland, Luxembourg, Monaco, Germany, Austria, Spain, Italy, the Netherlands, Portugal, Ireland, the United Kingdom, the United States and Canada.
How do I cancel my subscription?
Online from your account area, at any time. Subscriptions come with no commitment.
Can I get a refund?
If the comic could not be produced because of a technical problem, you are refunded automatically.
Account & access
Do I need to create an account?
Yes, an account (Google or email) is needed to produce your comic and to reach your stories.
Can I get back to my previous comics?
Yes. Every comic you have created is available in ‘My Stories’.
How many comics can I create?
With a subscription, your child receives 1 new printed album every month. You can also order as many Gift Albums (€49.90 each) as you like.
Ready to create your child’s comic ?
From €34.90/month · Preview in 5 min · Human review within 48h · Album delivered to your door
Start the adventure